Subprocessors
Last updated: March 13, 2026
Zift Solutions (DBA Unifyr.com), Inc., Relayware, Inc., Relayware Ltd. rely on certain Subprocessors to provide our services. For our customers that are subject to the General Data Protection Regulation (GDPR), we have provided a list of all the Subprocessors our family of companies currently engage to process customer data on behalf of our customers (where Unifyr acts as a Data Processor).
All Subprocessors are subject to contractual requirements to process our customers' personal data in accordance with our instructions and applicable law. This list includes only subprocessors that process data where we act as a Data Processor under our Data Processing Agreement (DPA).
Subprocessors
These subprocessors process customer and partner data on behalf of Unifyr's customers, where Unifyr acts as a Data Processor under our Data Processing Agreement.
| Subprocessor | Service Provided | Entity Location | Data Hosting Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure and data hosting for customer/partner data | EU, US | EU, US |
| Attio Ltd. | Customer relationship management and account tracking for existing customers | UK | EU |
| Auth0, Inc. (Okta) | Customer and partner authentication and identity management | US | EU |
| AuthSMTP | Transactional email delivery to customers/partners | US | US |
| AWS SES | Transactional email delivery to customers/partners | US | US |
| Cakemail Inc. | Transactional email delivery to customers/partners | CA | CA |
| EdgeNext | Content delivery network for customer/partner portal access | SG, US | CN, SG |
| EON.io | Backup and disaster recovery for customer data | US | EU, US |
| Fellow.app | Meeting recording, transcription and AI notetaking for customer/partner meetings | CA | US |
| Google Analytics | Platform usage analytics for customer/partner portals | US | US |
| Google Workspace (Google LLC) | Email (Gmail), file storage (Drive), and document collaboration for customer/partner communications | US | US |
| Looker Data Sciences, Inc. | Business intelligence on customer/partner platform usage | US | US |
| MessageLabs by Symantec/Broadcom | Email processing and security for customer communications | EU, US | EU |
| Metabase | Analytics on customer/partner platform usage and behavior | US | US |
| PingFederate | Identity provider and SSO for customer/partner portal access | US | US |
| Productboard, Inc. | Product feedback and feature request management from customers/partners | EU, US | EU, US |
| SendGrid, Inc. | Transactional email delivery to customers/partners | US | US |
| Slack Technologies, LLC | Team messaging and collaboration with customers/partners via shared channels | US | US |
| Stitch (Talend) | Data integration and ETL for customer data pipelines | US | US |
| Vitally.io | Customer usage tracking and health monitoring for service delivery | US | US |
| Workato, Inc. | Platform integration and automation for customer data flows | Asia, EU, US | EU, US |
| Zoom Video Communications, Inc. | Video conferencing, recording and AI transcription of customer/partner meetings | US | US |